Question 1

How many emails in week one?

Accepted Answer

Three to five short messages: welcome, day one, day three FAQ, day seven checkpoint—no daily hard sells.

Question 2

Is community required?

Accepted Answer

No, but moderated chat often lifts completion ten to twenty percent for B2C programs.

Question 3

What if a student never logs in?

Accepted Answer

Automated reminders at twenty-four and seventy-two hours, then manual support email.

Question 4

Long or short lesson one?

Accepted Answer

Short win. Heavy sessions start week two once habit forms.

Question 5

How does onboarding affect refunds?

Accepted Answer

Fast access and clarity reduce “I did not receive the product” disputes.

Question 6

Do I need a live kickoff call?

Accepted Answer

Optional for premium tiers; video plus chat suffices for mass market.