Question 1

Are refunds legally required?

Accepted Answer

Depends on jurisdiction and how you deliver digital goods. Consult local counsel.

Question 2

Should I offer money-back guarantees?

Accepted Answer

A clear guarantee often lifts conversion more than it increases refunds.

Question 3

What if a student shares my videos?

Accepted Answer

Terms should prohibit redistribution; use platforms with protected streaming.

Question 4

Can I change terms retroactively?

Accepted Answer

Generally for new sales only; notify existing customers of material changes.

Question 5

Do payment plans affect refunds?

Accepted Answer

State whether refunds are prorated or full within the window.

Question 6

Where should terms live?

Accepted Answer

Footer link plus summary bullets above checkout button.